Managed Cloud Services Program

Your Cloud.
Fully Managed.
Always Accountable.

Three structured tiers of managed cloud services for AWS and Azure — delivering continuous operations, cost optimization, and security posture improvement aligned to your operational maturity.

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250+

Workloads managed across AWS and Azure 

99.9%

Sustained availability across managed environments 

10-25%

Average infrastructure cost reduction via FinOps 

24x7

Round-the-clock coverage on Premium and Plus tiers 

Program Overview

More Than Monitoring. It's Cloud Ownership.

Most managed cloud programmes stop at visibility. They alert when something breaks, report on what happened, and wait for instructions. That is monitoring, not management. Futran’s Managed Cloud Services Program is built around ownership — we take responsibility for the health, cost, and security of your cloud environment so your team can focus on the work that drives your business forward. Across AWS and Azure, across three structured tiers, and across every dimension of cloud operations, we operate as an extension of your engineering and operations team, not as a tool they manage.

Cloud Operations

Continuous monitoring, incident ownership, patch management, and availability accountability across compute, database, and storage resources. We do not just alert — we act.

FinOps and Cost Optimization

Rightsizing execution, Savings Plans lifecycle management, cost anomaly detection, and budget governance that reduces cloud spend without reducing capability. We turn cloud cost from a variable surprise into a managed line item.

Security and Compliance

Configuration posture management, identity and access governance, threat detection, and compliance tracking against CIS benchmarks, ISO standards, and SOC 2 readiness — embedded at every tier, not reserved for the highest package.

Service Tiers

Choose Your MSP Package

Three tiers designed to align with your operational maturity, business requirements, and security needs.

Standard

Foundational cloud management ensuring consistent monitoring, maintenance, and optimization during business hours.

Cloud Operations

Cost Optimization

Security & Visibility

Reporting

Standard Plus

Fully managed 24×7 cloud service with continuous operations, proactive optimization, and structured service management.

24×7 Cloud Operations

FinOps & Automation

Security & Governance

Reporting & Advisory

Premium

End-to-end managed cloud & security with advanced threat detection, full governance, and continuous enterprise-grade operations.

End-to-End Cloud Operations

Advanced FinOps & Automation

Advanced Security (Orca Security)

Strategic Advisory

Side-by-Side

Package Comparison

See exactly what’s included across all three service tiers.

Feature Standard Standard Plus Premium
Monitoring & Operations
Cloud Resource Monitoring Business Hours 24×7 24×7 + Full Lifecycle
Alert Triage & Response ✓ ✓ ✓
Incident Resolution Ownership — ✓ ✓
Patch Management Scheduled Lifecycle Managed Workload-Aware
Intelligent Operations Not included Automated remediation for recurring scenarios Advanced automation, self-healing infrastructure, policy-based governance
Cost Optimization (FinOps)
Cloud Cost Analysis Monthly Continuous Continuous + Forecasting
Rightsizing Execution Insights Only ✓ Executed ✓ Executed
Savings Plans / Reserved Instances — ✓ ✓
Cost Anomaly Detection — ✓ Real-time ✓ Real-time
Budget Planning & Forecasting Alerts Only — ✓
Security & Compliance
Configuration Posture Visibility ✓ ✓ CIS-aligned ✓ + Policy Enforcement
Platform Coverage Visibility layer only MS Defender for Cloud, AWS Security Hub, GuardDuty, Config, Inspector All Standard Plus + Orca Security (agentless)
Security Tool Coverage Visibility Defender, Security Hub, GuardDuty, Config, Inspector All + Orca Security (agentless)
Advanced Threat Detection — — ✓ Orca (attack paths, malware)
Compliance Frameworks — CIS Benchmarks CIS, ISO, SOC2 Readiness
Security Incident Response — Guided Remediation ✓ 24×7 SOC + Playbooks
Reporting & Support
Reporting Cadence Monthly Weekly + Custom Dashboards Weekly + Monthly Executive
Assigned Resources Shared team Dedicated communication channel (Slack/Teams) Dedicated cloud engineering resources + direct escalation
Support Coverage Mon–Fri 24×7 24×7 Priority
Communication Channel Ticket + Email Slack / Teams Direct Escalation + Dedicated Eng.
SLA Response Standard Accelerated ✓ Accelerated + Critical SLAs
Strategic Advisory / QBRs — Continuous Improvement Reviews ✓ QBRs + Roadmap Planning

Platforms and Tools We Manage

SECURITY AND THREAT DETECTION

CLOUD OPERATIONS AND MONITORING

FINOPS AND COST MANAGEMENT

SERVICE MANAGEMENT AND COLLABORATION

Infrastructure, Operational, and Workflow Orchestration

WHY FUTRAN?

The Difference Between a Vendor and a Partner Who Owns the Outcome

Outcome Ownership, Not Just Visibility

We take accountability for the health, cost, and security of your cloud environment. Monitoring tells you what happened. We are responsible for what does not happen.

Security Embedded at Every Tier

Security posture management is not a Premium-only feature. Configuration visibility, identity governance, and compliance tracking are active from the Standard package upward.

FinOps That Moves the Number

From rightsizing insights to Savings Plans lifecycle management and real-time cost anomaly detection, we deliver documented cost reduction — with 35 to 45 percent average reduction across managed environments.

Automation-Driven Operations

Automated remediation, self-healing infrastructure patterns, and policy-based governance reduce toil and improve reliability at scale. We automate the repetitive work, so your team focuses on the strategic.

AWS and Azure Dual Expertise

We hold validated AWS and Azure credentials. Our teams operate across both platforms in the same managed services framework, not in separate siloed practices.

Transparent Reporting at Every Level

Weekly insights, custom dashboards, cost and performance trend analysis, and executive leadership reporting at Premium tier. Your stakeholders always have current, accurate visibility.

True Partnership Model

Dedicated communication channels, SLA-tracked ticketing, client success ownership, and Quarterly Business Reviews at Premium. We operate as an extension of your team, not a helpdesk you call.

Continuous Improvement Built In

Structured service reviews, architecture guidance, and improvement roadmaps ensure your cloud environment matures alongside your business objectives — not just maintains the status quo.

Latest Insights

Latest Insights

Blogs

Case Studies

eBooks

Thought Leadership

Ready to Get Started?

Start with a Managed Services Assessment. See Where Your Cloud Environment Stands.

Tell us what you are managing, what is costing you the most, and where your biggest operational gaps are. We will map you to the right tier and show you exactly what changes in the first 30 days.