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Learn About The 4 Main Types of Cloud-Based Computing Services

What are Cloud-based computing services?

Cloud-based computing services are a type of internet-based computing that provide users with access to a virtualized computing environment. In a cloud computing system, there is a pool of physical or virtual resources that users can access and use on demand. These resources may include storage, networking, computing power, and applications.

There are three types of cloud computing: public, private, and hybrid.

    • Public cloud computing refers to the use of public cloud services, which are owned and operated by third-party companies. These companies provide access to their cloud services over the Internet.
    • Private cloud computing refers to the use of private cloud services, which are owned and operated by a single company. These companies provide access to their cloud services over a private network.
    • Hybrid cloud computing refers to the use of both public and private cloud services. These companies provide access to their cloud services over a hybrid network, which combines the features of both public and private networks.

There are many benefits of cloud-based services, including the ability to scale resources on demand, pay-as-you-go pricing, and increased flexibility and agility. Additionally, cloud-based services can help organisations reduce their IT costs by eliminating the need to purchase and maintain expensive hardware and software.

What are the advantages of Cloud-Based Computing Services?

Cloud computing uses a network of remote servers hosted on the Internet to store, manage, and process data rather than a local server or a personal computer. Cloud computing relies on sharing of resources to achieve coherence and economies of scale, similar to a public utility. The cloud model comprises five essential characteristics, three service models, and four deployment models. Three Service Models: Software as a Service (SaaS), Platform as a Service (PaaS), and Infrastructure as a Service (IaaS). Four Deployment Models: private cloud, public cloud, community cloud, and hybrid cloud.

There are many advantages of cloud-based services. 

    • One of the main advantages is that it can help organizations save money. With cloud-based services, organizations can avoid the high upfront costs associated with traditional on-premises computing infrastructure. Additionally, cloud-based services can be scaled up or down quickly and easily to meet changing needs, which can further help organizations save money.

    • Another advantage of cloud-based services is that they can improve organizational agility. With cloud-based services, new applications and services can be deployed quickly and easily. This can help organizations keep up with the latest market trends and better meet the needs of their customers. Additionally, cloud-based services can make it easier for organizations to experiment with new technologies and applications.

    • Finally, cloud-based services can improve security. With cloud-based services, organizations can benefit from the expertise of the service provider in areas such as data security and disaster recovery. Additionally, cloud-based services can make it easier for organizations to comply with data security and privacy regulations.

What are the 4 main types of Cloud-Based Computing Services?

Cloud-based computing services are delivered over the internet and provide users with access to a virtual environment that can be used to store, manage, and process data. There are four main types of cloud-based computing services:

1. Infrastructure as a Service (IaaS):

Infrastructure as a Service (IaaS) is a cloud computing model in which a service provider delivers computer infrastructure—including servers, storage, networking, and data center facilities—to its customers on a pay-as-you-go basis. IaaS is one of three main categories of cloud computing services, alongside Platform as a Service (PaaS) and Software as a Service (SaaS).

IaaS providers typically own and operate the underlying hardware and software resources, and customers access those resources via the Internet. This model enables customers to avoid the upfront capital expense of purchasing and managing their own infrastructure, and pay only for the resources they use on an as-needed basis. 

2. Platform as a Service (PaaS):

Platform as a Service (PaaS) is a cloud-based computing service that provides users with a platform for developing, testing, and deploying applications. PaaS is typically offered as a subscription service, and users can access the platform via a web-based interface or a set of APIs. PaaS services can include everything from simple application hosting to complex data processing and analytics.

PaaS is a popular option for developers who want to focus on building applications, without having to worry about managing the underlying infrastructure. PaaS can also be a cost-effective way to scale applications, as users only pay for the resources they use.

Some of the most popular PaaS providers include Amazon Web Services, Google App Engine, and Microsoft Azure.

3. Software as a Service (SaaS):

SaaS is a cloud-based computing service that allows users to access and use software applications over the internet. These applications are typically hosted by the service provider and delivered to users on a pay-as-you-go basis.

SaaS is a convenient and cost-effective way for businesses to access the latest software applications and tools, without the need for expensive on-premises hardware or software licenses. SaaS applications are also easy to set up and use, and can be accessed from any internet-connected device.

The SaaS model has become increasingly popular in recent years, as businesses of all sizes look to take advantage of the many benefits it offers.

4. Storage as a Service (STaaS):

Storage as a Service (STaaS) is a cloud-based computing service that provides users with a platform for storing, managing and accessing data. STaaS is a scalable, pay-as-you-go service that offers users a flexible and cost-effective way to store and access data. STaaS is designed to meet the needs of businesses of all sizes and can be customized to meet the specific needs of each business.

How to make the best use of Cloud-Based Computing Services for your business?

There are many different cloud-based computing services available, and the best one for your business will depend on your specific needs. To make the most of these services, you’ll need to carefully consider what your business needs and how the various services can best meet those needs.

For example, if you need a lot of storage space for your business data, you’ll want to choose a service that offers plenty of storage space. If you need to be able to access your data from anywhere, you’ll want to choose a service that offers cloud-based computing services.

No matter what your specific needs are, there’s a cloud-based computing service that can help your business. By taking the time to find the right service for your business, you can make sure that you’re getting the most out of these services.

How can Futran Solutions help you?

Futran Solutions has a lot to offer when it comes to cloud computing. They can help you with everything from setting up your infrastructure to managing your data. They also offer a variety of services that can help you save money and increase efficiency. In addition, Futran Solutions is always innovating and expanding their services, so you can be sure that they will always be able to meet your needs. 

If you’re looking for help with cloud computing, Futran Solutions is the perfect partner. We have a team of experts who can help you with everything from migrating your data to the cloud to managing your cloud-based applications. We can also help you optimize your cloud infrastructure for maximum efficiency and performance.

Conclusion –Cloud-Based Services are very useful to a business. You just have to do the research and the hard work of finding the right type of Cloud-Based Computing Services for you! If you are still unaware on what is the Cloud-Based Computing service for you, you should definitely reach out to the experts at Futran Solutions. 

    • Simplifying patient appointment scheduling
    • Speeding up account settlements
    • Streamlining claims management
    • Implementing discharge instructions
    • Recording audit procedures
    • Improving the healthcare cycle

RPA in Insurance

RPA in Insurance helps improving transactional, administrative tasks which are repetitive, high volume and rules-based activities by building a high-growth responsive business. Adopting RPA in Insurance sets the industry to become more customer-centric and efficient to help insurers by integrating new front-end technologies with back-office environments. Here are few uses cases for RPA in Insurance.

    • New Business & Underwriting

    • Claims Processing

    • Business and Process Analytics

    • Manual Data Entry Process

    • Usage of Legacy Applications

    • Regulatory Compliance

What are the Benefits of RPA?

RPA helps you to include flexibility, agility, adaptation, and price potency into your business processes.

    • Enable you to scale operations: Unlike humans, Robots can work longer hours without any breaks.

    • Saves time: Using a robotic application helps to reduce human errors and the time required correct them which leads to better customer experiences.

    • Cost Effective: Surveys estimated that RPA deployment is cost effective.

    • Minimizes IT department interference: With the help of RPA employees are allowed to train and manage their own robotic assistants using RPA.

    • Ensures there are no extra infrastructure costs: As there is no significant changes required to the infrastructure by implementing RPA in finance and banking.

    • Increases human employee efficiency: As per the studies, robots can work up to five times faster than humans on specific tasks which results in time saving and increasing the job satisfaction.

    • Reduces human error: Financial RPA increase output quality by eliminating human errors that happens due to human nature.

What are the Challenges of RPA?

    • Organisations have struggled to deploy RPA automation process as it is easy to implement but hard to manage.

    • A big challenge to automate end-to-end processes as many RPA tools may be insufficient to automate all the process steps.

    • Technical ambiguity: RPA installation is very easy and therefore it is one of the key features of RPA. For the successful RPA deployment, it is important to conduct in-depth research to resolve technical and functional queries.

Conclusion – Leveraging AI and RPA enables faster decision-making and reduces the chances for human bias by improving efficiency for organizations across the industries such as Insurance, Finance and Healthcare. Futran solutions is the best RPA solutions provider to automate your business processes and facilitate digital transformation rapidly. Learn more about how companies can successfully implement digitalisation to scale their operational excellence.

Deploying RPA for Finance, Healthcare and Insurance

What is Robotic Process Automation (RPA)?

Robotic process automation (RPA) is a technology application that automates business activities using business logic and structured inputs. RPA technology simplifies design, deploy and manage Software robots. RPA will partly or fully automatise manual, rule-based, and repetitive human processes. It works by simulating the behaviors of a real person engaging with one or more software applications to perform various tasks like data entry, standard transaction processing or responding to simple client service queries.

Robotic process automation services are often confused with artificial intelligence (AI), but both are different. AI is combination of automation, machine learning (ML), natural language processing (NLP), reasoning, hypothesis generation and analysis.

How Does RPA Work?

Automation process technologies like RPA enable information through legacy systems by integrating with other applications through front-end integrations. So, it helps the automation platform to work like a human worker to work on some routine tasks such as logging in and copying and pasting from one system to another.

To process automation technology like RPA software, include following core capabilities:

    • Low-code capabilities to build automation scripts
    • Integration with enterprise applications
    • Orchestration and administration including configuration, monitoring and security

RPA in BFSI (Banking and Financial Services)

Robotic Process Automation is processed in different industries such as Banking and Financial services, healthcare, manufacturing and Insurance sectors. According to Gartner research, more than 80% of enterprises in Banking and Financial sector are using RPA for various purposes. Here are some of the most prominent benefits of financial process automation:

Banking was one of the prominent industries to accelerate the automation implementation

Here are some of the RPA Use cases in banking and finance industry.

    1. RPA for report generation

    2. RPA for accounts payable

    3. RPA for mortgage processing
    4. RPA in know your customer (KYC)

    5. RPA in fraud detection

RPA in Healthcare

While it is mandatory to maintain the accuracy and compliance of all internal processes for many health care companies as they prefer customers’ health and well-being first and foremost criteria for them. So, here are some of the RPA use cases in Health care industry. By leveraging on RPA in healthcare many healthcare providers in the world use robotic process automation to streamline information management, insurance claim processing and other processes for improved experience

    • Simplifying patient appointment scheduling
    • Speeding up account settlements
    • Streamlining claims management
    • Implementing discharge instructions
    • Recording audit procedures
    • Improving the healthcare cycle

RPA in Insurance

RPA in Insurance helps improving transactional, administrative tasks which are repetitive, high volume and rules-based activities by building a high-growth responsive business. Adopting RPA in Insurance sets the industry to become more customer-centric and efficient to help insurers by integrating new front-end technologies with back-office environments. Here are few uses cases for RPA in Insurance.

    • New Business & Underwriting

    • Claims Processing

    • Business and Process Analytics

    • Manual Data Entry Process

    • Usage of Legacy Applications

    • Regulatory Compliance

What are the Benefits of RPA?

RPA helps you to include flexibility, agility, adaptation, and price potency into your business processes.

    • Enable you to scale operations: Unlike humans, Robots can work longer hours without any breaks.

    • Saves time: Using a robotic application helps to reduce human errors and the time required correct them which leads to better customer experiences.

    • Cost Effective: Surveys estimated that RPA deployment is cost effective.

    • Minimizes IT department interference: With the help of RPA employees are allowed to train and manage their own robotic assistants using RPA.

    • Ensures there are no extra infrastructure costs: As there is no significant changes required to the infrastructure by implementing RPA in finance and banking.

    • Increases human employee efficiency: As per the studies, robots can work up to five times faster than humans on specific tasks which results in time saving and increasing the job satisfaction.

    • Reduces human error: Financial RPA increase output quality by eliminating human errors that happens due to human nature.

What are the Challenges of RPA?

    • Organisations have struggled to deploy RPA automation process as it is easy to implement but hard to manage.

    • A big challenge to automate end-to-end processes as many RPA tools may be insufficient to automate all the process steps.

    • Technical ambiguity: RPA installation is very easy and therefore it is one of the key features of RPA. For the successful RPA deployment, it is important to conduct in-depth research to resolve technical and functional queries.

Conclusion – Leveraging AI and RPA enables faster decision-making and reduces the chances for human bias by improving efficiency for organizations across the industries such as Insurance, Finance and Healthcare. Futran solutions is the best RPA solutions provider to automate your business processes and facilitate digital transformation rapidly. Learn more about how companies can successfully implement digitalisation to scale their operational excellence.

Salesforce Automation: How it can Help Your Business?

What is Salesforce Automation exactly?

Salesforce automation uses software to automate sales tasks, including customer relationship management (CRM), order processing, and inventory management. Businesses can improve efficiency and productivity by automating these tasks, freeing employees to focus on more strategic tasks.

Salesforce automation software typically includes a CRM system, which helps businesses manage customer data, track sales opportunities, and automate marketing and customer service processes. Order processing and inventory management features can also help businesses automate sales.

Salesforce automation has several benefits, including improved efficiency and productivity, greater visibility into sales data, and reduced manual data entry. Automating sales tasks can also help to improve customer service levels by giving employees more time to focus on customer interactions.

What should I keep in mind before considering Salesforce Automation for my business? 

Salesforce automation automates the sales process from start to finish. This can include tasks like lead generation, contact management, opportunity management, quote and proposal generation, and invoice creation. Automating the sales process can help businesses close more deals in less time and improve the overall efficiency of their sales teams.

If you’re considering salesforce automation for your business, there are a few things to remember. 

    • First, choosing a software solution that meets your business needs is important. There are several different sales force automation software solutions on the market, so it’s important to compare features and prices to find the right fit for your business.
    • Second, salesforce automation requires a significant investment of time and resources to implement and maintain. Be sure to factor in the costs of training employees on the new system and the ongoing costs of support and maintenance.
    • Third, salesforce automation can majorly impact your business, so it’s important to carefully consider the potential benefits and risks before making a decision. Salesforce automation can be a powerful tool for businesses, but it’s only right for some organisations. Carefully weigh the pros and cons to decide if salesforce automation is right for your business.

How can Salesforce Automation help your business?

Salesforce automation can help your business in many ways. It can automate your sales processes, including lead generation, follow-up, and closing. It can also help you manage your customer relationships more effectively. Additionally, Salesforce automation can provide valuable insights into your sales data, allowing you to make more informed decisions about your business. Ultimately, Salesforce automation can help you increase your sales and improve your overall business operations.

How does Salesforce Automation benefit your business?

Salesforce automation provides several advantages for businesses. Perhaps most importantly, it can help to improve sales productivity by automating key sales tasks and processes. This can allow salespeople to focus on more important tasks like prospecting and building relationships. Additionally, salesforce automation can help improve data quality and accuracy and provide valuable insights through data analytics. Ultimately, using salesforce automation can help businesses to improve their overall sales performance.

Salesforce automation is a powerful tool that can help businesses increase sales and improve customer satisfaction. There are many advantages to using salesforce automation, including 

    1.  Increased sales: Salesforce automation can help businesses increase sales by automating lead generation, follow-up, and closing tasks.

    2. Improved customer satisfaction: Salesforce automation can help businesses improve customer satisfaction by providing customer relationship management (CRM) and customer service tools.

    3. Increased efficiency: Salesforce automation can help businesses increase efficiency by automating sales and marketing, customer service, and administrative tasks.
    4. Reduced costs: Salesforce automation can help businesses reduce costs by automating tasks and eliminating the need for manual processes.

    5. Increased flexibility: Salesforce automation can help businesses increase flexibility by providing features such as customisable workflows and reports.

How can you integrate salesforce automation into your business?

Salesforce automation can help your business in several ways. For one, it can help you keep track of your sales data and customer information in one place. This can save you time and effort to Manually input this data into your system. Additionally, salesforce automation can help you manage your sales pipeline more effectively. Having all of your data in one place can better track your progress and see where your deals are in the sales process. Finally, salesforce automation can help you create more efficient marketing and sales campaigns. By segmenting your customer data, you can create targeted marketing materials and sales strategies that are more likely to result in conversions.

What are some Dos and Don’ts of Salesforce Automation?

Salesforce automation is a process of automating sales-related tasks and workflows within the Salesforce CRM platform. It can help sales teams to improve efficiency and productivity and manage their sales pipeline more effectively. 

There are a few things to remember when automating sales processes in Salesforce to get the most out of the platform. 

    • First, it’s essential to clearly define the goals and objectives that you want to achieve with automation. This will help you to select the right automation tools and features and configure them most effectively.
    • Once you clearly understand your goals, you can start automating individual tasks and workflows. For example, you can use Salesforce’s workflow rules to automate lead assignments or create custom buttons and links to automate repetitive tasks. It’s essential to test your automation processes thoroughly before rolling them out to your sales team to ensure that they are working as intended.
    • Increased efficiency: Salesforce automation can help businesses increase efficiency by automating sales and marketing, customer service, and administrative tasks.

Salesforce automation can be a great way to improve your productivity and efficiency. However, you should keep a few things in mind to ensure it is used effectively. Here are some clear pointer dos and don’ts of Salesforce automation:

Do:

    • Clearly define your goals and objectives for automation.

    • Understand your current processes and how automation can help.

    • Work with a trusted Salesforce partner to help you implement automation.

    • Train your users on the new system and give them time to adjust.

Don’t:

    • Automate just for the sake of automation.

    • Try to automate everything at once.

    • Go it alone – get help from experts to ensure a successful implementation.

    • forget to test your automation before going live.

How can Futran Solutions help you?

If you’re looking for a way to automate your sales process and improve your salesforce productivity, Futran Solutions can help. We offer a range of services that can help you streamline your sales process, including salesforce automation, data integration, and custom development. We have a team of experienced salesforce automation experts who can help you customise your solution to your specific needs. We can also provide training and support to help you get the most out of your Salesforce investment. Contact us today to learn more about how we can help you improve your salesforce productivity.

Conclusion – This was your practical and detailed guide to salesforce automation. Salesforce automation is a great way to grow your business when used well. If you are still confused about how salesforce automation can benefit your business, you should consult the Salesforce Automation experts at Futran Solutions.

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Calculate the ROI on Infrastructure Automation

Programmable infrastructure and a world where you can take your data with you wherever is the future.

A new era has arrived, one in which software development practices are being applied to physical objects such as roads or bridges for greater efficiency; this idea of transparent skies could very well become a reality soon!

You can’t put a price on efficiency. The return on investment (ROI) of infrastructure automation is essential to consider before you start implementing changes that could be expensive and time-consuming.

How is Automation Valued?

The process of automating a long, manual task can be very beneficial. If you run it frequently enough and with the right system, your savings will grow exponentially as time goes on!

Regarding infrastructure automation, one of the first questions businesses ask is, “What’s the ROI?” In other words, what are the tangible benefits of automating tasks such as provisioning, configuration management, and deployments? And more importantly, how can we quantify those benefits?

In this blog post, we’ll walk you through a simple process for calculating the ROI of infrastructure automation. By the end, you’ll have a clear understanding of the financial benefits of automation and be able to make a strong case for why your business should invest in it.

The Advantages of Infrastructure Automation

Infrastructure automation is the process of automating IT infrastructure configuration, provisioning, and management. It can help organisations to manage their infrastructure more efficiently, improve service quality, and reduce operational costs. In this blog post, we will explore some of the main advantages of infrastructure automation. 

  • Improved Efficiency and Productivity

Infrastructure automation can improve efficiency and productivity. By automating configuration, provisioning, and management tasks, organisations can free up time for other activities, such as developing new features or products and providing customer support. These tasks can reduce errors and improve accuracy.

  • Improved Service Quality

Another advantage of infrastructure automation is that it can improve service quality. By automating tasks such as monitoring and maintenance, organisations can ensure their infrastructure is always running smoothly and efficiently. Additionally, automating these tasks can help identify problems early before they cause significant disruptions. Organisations can provide better service to customers.

  • Reduced Operational Costs

Finally, another advantage of infrastructure automation is that it can help to reduce operational costs. This is because automating tasks such as provisioning and management can help to reduce the need for manual intervention. Additionally, automating these tasks can help improve efficiency and productivity, which can lead to reduced labour costs. In addition, automating these tasks can also lead to reduced energy consumption and waste generation. As a result, organisations can save money on their operating costs. 

There are many advantages of infrastructure automation. Automating tasks such as configuration, provisioning, and management can help to improve efficiency and productivity, improve service quality, and reduce operational costs. If you are considering implementing infrastructure automation in your organisation, carefully weigh all of these factors to make the best decision for your business.

Calculating the ROI of Infrastructure Automation

Now that we’ve looked at some of the benefits of infrastructure automation let’s talk about how you can calculate its ROI. To do this, we’ll use a simple formula:

 (Total savings from automation – Cost of automation) / Cost of automation = ROI%

For example, you spend $5,000 per month on labour to manually provision and manage your servers. You estimate that by investing in an automated system, you could reduce that cost by 50%. The cost of the computerised system itself is $10,000 upfront plus $500 per month in maintenance costs. Using our formula, we get: 

 ($5,000 * 0.5 – $10,000 – $500) / ($10,000 + $500) = -9%

This means that over two years—the amount of time it would take to fully recoup your upfront investment—you would see a negative return on your investment (ROI). In other words, investing in automation wouldn’t make financial sense for your business now.

Conclusion:

As you can see from our example above, calculating the ROI of infrastructure automation is relatively simple. However, it’s important to note that other factors besides financial ones should be considered when deciding whether or not to automate your infrastructure. These include the size and complexity of your infrastructure, your company’s culture, and your willingness to embrace change. That said, we hope this blog post has given you a better understanding of how to calculate the ROI of infrastructure automation and why it’s such an important consideration for businesses today. Thanks for reading!

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Redefining Business Process Outsourcing through Business Process Automation

The business process outsourcing (BPO) industry is worth an estimated $190 billion. But what is BPO, and how has it evolved? In this blog post, we’ll explore the history of BPO and how business process automation (BPA) is redefining the industry.

Business Process Outsourcing: An Introduction

Business process outsourcing (BPO) has been a popular cost-cutting measure for businesses for many years. The concept is simple enough: rather than having an in-house team handle a specific process or task, you outsource it to a third-party provider. This often results in significant cost savings, as BPO providers can leverage economies of scale to deliver services at a lower cost than most businesses could achieve on their own.

However, new development is beginning to change the BPO landscape: business process automation (BPA). BPA involves using technology to automate tasks previously performed by human workers. This includes data entry, customer service, and even complex financial processes.

The History of Business Process Outsourcing

BPO had its roots in the late 1800s when American companies began outsourcing manual labour to countries with lower wages, such as China and India. This practice continued into the 20th century with the rise of telephone operators and data entry clerks. However, it wasn’t until the 1990s that BPO began to take off. 

This was primarily due to technological advances that allowed communication and collaboration across vast distances. Suddenly, businesses could outsource not just manual labour but also knowledge work to countries with lower living costs. This led to the rise of call centres and other forms of customer service outsourcing.

In recent years, there has been a shift away from traditional BPO models. This is due to several factors, including the increasing cost of labour in countries like China and India, as well as the advent of new technologies that make it possible to automate many business processes.

Benefits of BPA 

There are several benefits that businesses can reap from implementing BPA: 

  • Cost savings: One of the primary benefits of BPA is that it can help businesses save money. Companies can reduce their labour costs by automating tasks that human workers previously performed. In some cases, BPA can also help enterprises improve their efficiency and reduce other costs, such as errors and rework.
  • Improved quality: Another benefit of BPA is that it can help improve the quality of work. BPA is designed to follow pre-determined rules and procedures. This contrasts with human workers, who may make mistakes or take shortcuts that result in lower-quality work.
  • Increased capacity: A final benefit of BPA is that it can help businesses increase their capacity without incurring additional costs. This is because BPAs can work faster and for longer hours than human workers. In some cases, this increased capacity can help businesses meet spikes in demand or complete time-sensitive tasks more quickly. 

Implementing BPA

If you’re interested in implementing BPA within your business, there are a few things you’ll need to do:

  1. Determine which processes you want to automate: The first step is to evaluate your business processes and determine which ones would be candidates for automation. To do this, you’ll need to consider factors such as the complexity of the process, the frequency with which it needs to be performed, and the availability of data and applications required to support it.
  2. Identify the right tools: Once you’ve identified which processes you want to automate, you’ll need to select the right tools. There are many different types of BPAs available on the market today, so you’ll need to evaluate your needs and choose the tool best suited for your specific requirements.
  3. Define success criteria: Before beginning any automation project, it’s essential to define what success looks like. This will help you select an appropriate tool and set realistic expectations for the project’s outcomes.
  4. Implement and test: Once you’ve chosen an agency and defined success criteria, you’re ready to implement your BPA solution. Be sure to test it thoroughly before rolling it out into production to address any potential issues before they cause problems for your business operations.

Business Process Automation: The Future of BPO?

Business process automation (BPA) is the use of technology to automate repetitive, low-value tasks typically performed by human workers. BPA can be used to automate a wide variety of business processes, including data entry, invoice processing, and lead generation.

One of the critical benefits of BPA is that it can help businesses reduce their dependence on human labour. This is especially important in today’s economy, where many companies struggle to find enough qualified workers to fill open positions. By automating low-value tasks, companies can free their employees to focus on more strategic initiatives.

BPA is also more efficient and accurate than human workers, and machines can work 24 hours a day, 365 days a year, without getting tired or making mistakes. This increased efficiency can help businesses save money and increase profits.

Conclusion:

The business process outsourcing industry is evolving thanks to advances in technology rapidly. Business process automation is redefining what is possible in terms of outsourcing and helping businesses save money and increase efficiency in the process. In the future, we can only expect BPA to become more prevalent as companies continue to search for ways to cut costs and improve performance.

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How to Embed Tableau or Power BI Dashboards into Web Pages without Using an Iframe

Iframe: An Introduction

Iframes are an HTML element that allows you to embed one HTML document inside another. While they are commonly used to embed videos or maps on websites, they can also be used to embed dashboards created in Tableau or Power BI. However, iframes can cause problems with security and website loading times, which is why some developers prefer to avoid using them. So, how can you embed a Tableau or Power BI dashboard on a webpage without using an iframe? Keep reading to find out.

Ways to Embed iFrame to your Web Pages

Many web developers shy away from using iframes because they can be difficult to work with. However, iframes are often the only way to embed Tableau or Power BI dashboards into web pages. If you’re looking for a way to embed your dashboards without using an iframe, read on!

Let us walk you through 3 methods for embedding Tableau or Power BI dashboards into web pages. These methods are:

1. Use Tableau’s or Power BI’s JavaScript API

2. Use a third-party service like Publitas

3. Use an open-source solution like Koalas

We’ll also provide a brief overview of each method so that you can decide which one is right for you. 

Method 1: Use Tableau’s or Power BI’s JavaScript API

  • If you’re aTableau or Power BI user, then you’re in luck! Both platforms offer a JavaScript API that allows you to embed your dashboards into web pages without using an iframe. 

The biggest advantage of using the JavaScript API is that it gives you full control over how your dashboard is rendered on the page. For example, you can choose to display the dashboard as a lightbox pop-up or inline within the page. You can also specify the size and position of the dashboard on the page. 

Another advantage of using the JavaScript API is that it’s relatively simple to set up and use. However, one downside is that it requires some knowledge of HTML and CSS in order to properly configure it. 

Method 2: Use a Third-Party Service like Publitas 

  • If you’re not a web developer and don’t have any knowledge of HTML or CSS, then using a third-party service like Publitas is probably your best bet. Publitas offers an easy-to-use platform that allows you to embed your Tableau or Power BI dashboards into web pages with just a few clicks. 

The biggest advantage of using Publitas is that it’s very user-friendly and doesn’t require any knowledge of HTML or CSS. Another advantage is that Publitas offers a wide range of customization options so that you can control how your dashboard looks on the page. 

However, there are some downsides to using Publitas. First off, it’s a paid service, so you’ll need to sign up for one of their subscription plans in order to use it. Additionally, because Publitas is a third-party service, there’s always the potential for compatibility issues between their platform and your dashboard software (e.g., Tableau or Power BI). 

Method 3: Use an Open-Source Solution like Koalas

  • Koalas is an open-source solution that allows you to embed Tableau or Power BI dashboards into web pages without using an iframe. The advantage of using Koalas is that it’s free to use and doesn’t require any knowledge of HTML or CSS. Additionally, Koalas offers a wide range of customization options so that you can control how your dashboard looks on the page. 

There are some downsides to using Koalas, however. First off, because it’s an open-source solution, there’s always the potential for compatibility issues between Koalas and your dashboard software (e.g., Tableau or Power BI). Additionally, Koalas doesn’t offer as many features as Publitas (e .g . , lightbox pop – ups), so keep that in mind when deciding which solution is right for you. 

Choosing the right method for embedding your Tableau or Power BI dashboard into a web page depends on several factors, including your level of technical expertise, budget, and desired features. We hope this blog post has helped you better understand your options so that you can make an informed decision about which method is right for you.

Conclusion: 

Iframes are commonly used to embed dashboards created in Tableau or Power BI onto websites. However, they can cause problems with security and website loading times. As such, some developers prefer to avoid using them altogether. Luckily, there are two methods that you can use to embed a Tableau or Power BI dashboard on a webpage without using an iframe. So, whether you’re a developer who wants more control over the code or someone who just wants an easy solution, there’s a method here for you.

5 Impactful Ways IPA is Disrupting the Insurance Industry  

The use of Intelligent Automation (IPA) in insurance is making big waves in a once archaic industry. By operating in a highly regulated environment with demanding clients, insurers advocate the introduction of artificial intelligence into their daily processes. 

To gain a competitive advantage, several insurers have already deployed an automation strategy in areas like new Business Processing, Claims Processing, and Finance. The insurance industry is currently intensively evaluating use cases for intelligent automation in order to increase the efficiency of current processes and thus reduce operating costs. 

According to McKinsey: “IPA can cut the cost of insurance claims processing by up to 30% and a large insurer could more than double profits over 5 years by digitizing existing business.” On that note, let’s quickly understand how IPA is disrupting the insurance industry.  

1. Digitally powering a changing insurance landscape  

The insurance market has become competitive and more robust in recent years with the arrival of online P2P insurers, technology operators, and insurance players. While digitization in the insurance sector is bound to create opportunities, it also presents new challenges for traditional players. 

With low-interest rate scenarios, the income streams of old insurance companies quickly dry up, as premiums from clients investing in different financial institutions do not pay the same returns as in recent years. In the future, these challenges may increase, due to the rapid pace of digitization and changing customer preferences. 

However, insurers who have taken the pulse of the digital revolution and innovated their products and value chain have grown. 

2. Analyzing operations and optimizing business processes 

The insurance industry is taking an approach where it holistically implements intelligent process automation more effectively to improve its performance.  

The whole approach is to analyze end-to-end operations and find new and efficient ways to use automation technologies to optimize business processes. The technology not only liberates the employees from the hassle of doing repetitive, paper-based tasks but focuses more on people-oriented tasks and helps in delivering personalized, top-quality customer service backed by complicated and real-time data profiles. 

IPA can be effectively utilized by insurance companies to scan photographs and analyze and clear damage or settlements in a more effective and quick manner. Nowadays, the use of high-end voice technologies can help bring down the insurance settlement error rates to about 6 percent (which equals that of an average human). The combination of voice analysis and image recognition technology can help an insurer reduce the challenges or complexities associated with adjusting and assessing claims. 

3. Addressing challenges faced by the insurance industry  

Insurance companies face multiple challenges in this increasingly digitized world. Here are some of the main hurdles insurers face: 

Manual Data-Entry  

Insurers suffer from tedious, prolonged, and tiresome activities like collecting and entering data which is done by humans. These processes are expensive, prone to inaccuracies due to human error, and result in slow response times.  

Accommodates Strict Regulatory Standards  

Operating in multiple regulatory jurisdictions, insurers must adhere to evolving rules regarding capital regulation, transparency, reporting, and interactions with clients. Insurance companies can face heavy fines and damage their reputation if they fail to comply.  

Legacy Applications and Miscellaneous Systems  

Insurers’ banking processes are heavily dependent on legacy systems and software. These programs can no longer meet the needs of modern customers and processes. Companies must invest a large part of their budget and resources to implement new technologies capable of meeting these requirements 

Scalability 

Insurers are subject to seasonal peaks which only become more difficult in the event of a large-scale disaster. Such spikes require the complaint process to be efficient and accurate when dealing with a large amount of incoming data.  

Increasing Demand for Better Client Service 

Today’s insurance customers are tech-savvy and have little patience for bad customer service. They expect transparency, customizable options, and fast response times and are ready to go around a large number of competitors in the market if their needs are not met. 

4. Deploying bots for rudimentary decisions 

IPA is already changing the way insurance companies operate. The bot’s hardworking workforce not only emulates repetitive, rule-based transactional and administrative tasks but also handles some basic decision-making levels. Experts in the human domain are therefore free to focus on more strategic tasks involving reasoning, judgment, and emotional intelligence.  

This digital workforce of bots is getting smarter with Intelligent Automation enabled by transformational technologies like Machine Learning (ML), Computer Vision, Artificial Intelligence (AI), and Natural Language Processing (NLP). Typical areas where intelligent automation makes a huge difference are: 

  • Policy Administration and Servicing  
  • Renewal Processing 
  • Claims Processing  
  • Underwriting 
  • Regulatory Compliance  
  • Process and Business Analytics 
  • Sales and Distribution  
  • Finance and Accounts 

5. Future-proofing the insurance industry  

With IPA in the increasingly sophisticated insurance industry, it will provide a cost-effective way to meet rapidly changing regulatory requirements and help businesses focus on long-term strategic issues. AI-based support can reduce documentation times by up to 80%, making insurance companies more profitable.  

Today’s businesses need to rethink how they want to use human potential and how much they can trust a computer to run their operations. In this way, one thing becomes clear: human contact will become paramount in the future, especially when robots will perform most of the repetitive and mundane tasks.  

Although high-frequency products are digitized and automated to a greater extent, it can be difficult to convert existing policies in this new field, it is not only a technological challenge, but the product must also evolve to meet the needs of current market conditions and regulatory landscape. Insurers will need to consider digitization from a broader perspective that includes product innovation, services, and business models. 

Conclusion 

Insurers can profit vastly from Intelligent Automation, and those who have already turned to automated solutions are already seeing the impact. By effectively planning and implementing AI solutions, businesses can transform their operations, reduce costs, increase employee engagement, and improve the customer experience. 

Futran Solutions has partnered with leaders in the industry (e.g. Automation Anywhere) to provide a solution that is rooted in domain experience, built on a solid foundation, and can be scaled incrementally. We specialize in AI and RPA technologies, however, we understand that the critical success factor for automation programs is the domain knowledge about the processes, and not only the technology. 

Futran Solutions has worked with insurtech start-ups as well as global insurance leaders to develop Intelligent Automation solutions for improving business processes. Our team has experience in creating custom automation applications that use visual recognition, machine learning, and other AI tools that simplify the management of routine tasks, whether it’s underwriting, claims processing, or customer experience. 

Futran Solutions is a Digital Technology organization focused on Data Analytics, Cloud, Automation, and New Age App Development. 

Automation in Recruitment Sector

Automation in HR/Recruitment Sector

The COVID pandemic has greatly affected the business world, crashing down economies with people getting laid off left and right by companies. We are slowly recovering from its devastating impacts. Getting back to our routines with companies opening back up and employees returning to their workspace. There has been a growing trend of automation-assisted recruitment by HR departments to simplify the process and bring back employee strength and performance to pre-COVID levels. Here are a few insights on how automation can influence recruitment

Introduction 

Automation has been an essential part of our work process since its inception and has diverse applications in various steps of our work. It has helped simplify work by handling repetitive, mundane work allowing employees to focus on more critical tasks that require dedicated focus and time, thus improving the overall performance and results of the company. HR is no exception to the growing applications of automation and has discovered great effectiveness in the incorporation of automation in HR. 45% of company representatives and HR leaders feel that automation makes their job processes better helping them save time. Polls suggest that HR employees spend nearly 14 hours per week on routine work that can be automated to save their time signifying how automation can simplify the recruitment of new employees. 

 

Applications of Automation in Recruitment

Robotic process automation involves the use of chatbots and digital software to communicate with new applicants and analyze various parameters required for recruitment of suitable candidates such as communication skills, personality assessment, etc providing HR and management with a holistic picture of their abilities. Polls suggest that only 26% of companies think HR utilizes data analytics efficiently and 61% of companies are modifying their jobs and recruitment tactics to better employ AI and automation in their work processes. Here are a few applications of automation in recruitment:

 

  • Sourcing of Candidates

    There are millions of candidates applying for job opportunities for different positions at companies and enterprises making it a humongous task for HR teams to go through their applications and assess them efficiently. Automated software helps weed out applications by intelligently weeding out unsuitable candidates and retaining only appropriate candidates for the interview process. Intelligent coding and properly planned out criteria establishment helps companies identify ideal candidates using techniques such as keyword tracking, applicant experience evaluation, etc. 

 

  • Communication

    Proper communication with applicants is essential to maintain company credentials and reliability to new applicants. Polls suggest 95% of the applicants would apply for a company again if they had a positive experience the first time and 80% of the applicants would not apply at a company again if they didn’t receive any form of communication from them. Applicants also report their bad experiences with such companies at social media platforms like Glassdoor affecting the overall reputation of the company. It is impossible for HR teams to directly engage with every applicant and that is where automation comes in to save the day, with efficient chatbots conversing with the clients and responding to them using bulk email systems. Proper analysis of their applicants is done using the software systems and appropriate feedback is generated by the systems to provide them suitable feedback about their application. Potential employees suggest that 69% of potential applicants prefer a reduced time of response from the companies.  

 

  • Enhanced Marketing Strategy

    Automation can help you plan out the email and social media campaigns meticulously with the software handling the major bulk of implementation of the strategy. Drip emails to active and passive candidates create a higher level of engagement with potential employees and improve correspondence with them. They help improve the reach of information and campaigns to people contributing to building robust talent pipelines and improving a company’s reputation. 

 

  • Interview Scheduling

    Automation also can assist HR teams in scheduling interviews with clients online easily after selecting suitable candidates from the initial pool of applicants. They interact with applicants and provide real-time access to the calendar of HR teams allowing them to select appropriate slots for their interviews making it easy for both parties. Chatbots can also answer frequently asked questions from applicants while leveraging computational linguistics and sentiment analysis to interpret communication and provide suitable responses. Companies with strong on-boarding processes after interviews increase employee retention by 82%.

 

How to Efficiently Tap in Automation Resources

Automation has a wide range of features to offer and as with all good things available; they come at a high price. HR teams should analyze and understand their requirements properly to employ automation efficiently in a cost-efficient manner. They need to train their teams to get them familiarized with the end-to-end automation of their recruitment processes. It helps them identify any inconsistencies in their software at the earliest to correct them as soon as possible. 

 

Compliance risks should be analyzed before initiating recruit processes to protect the company from potential risks and recruitment strategy should be discussed with stakeholders and partners thoroughly to ensure transparency in work processes.

 

Conclusion

Hiring suitable employees in companies is a tedious process with great responsibility ingrained in it. Companies need to recruit the right applicants for their job openings and retain them in their companies as it would cost them nearly 33% of their employee’s salaries in hiring a new one to replace their positions. Automated recruitment processes help build a diverse and robust network of talented employees improving the office culture and work environment. Understand automation processes and customize them to best suit your requirements to better enable your HR teams to empower your entire company.

 

The Future with Futran: Guaranteed Growth and Excellence

As a one-stop shop for key business services and strategies, Futran Solutions knows exactly how to navigate challenges in countless domains to best serve our clients and their goals. Regardless of how fast technology changes or what software trends lie around the corner, we consistently aim for and achieve excellence through our artificial intelligence, software development, and data analytics savvy.

Our team focuses on maximizing business growth, cost effectiveness, and operational efficiency for all of our customers, and as the next step in our own development, we are excited to announce recognition of Futran Solutions by Clutch, The Manifest, and Visual Objects.

Clutch, a B2B research and reviews website that analyzes companies based on their market presence, strength of portfolio, and client feedback, recently named Futran Solutions among other leading data analytics companies in the industry.

Dev Gupta, a client of ours and editor of CS:GO related website, particularly praised our skills and support in a review on our profile. “Futran Solutions performed exceptionally in regards to project management,” Gupta touted.

Futran Solutions and their team are skilled in a plethora of services. Instead of having to go to a different agency for various parts of the project, they had everything in one place – from initial requirements, deployment, release, and digital marketing,” he said. “With Futran Solutions, we received an end-to-end solution. We made a great decision choosing Futran Solutions.”

Sister companies to Clutch, The Manifest and Visual Objects also highlighted our range of services.

The Manifest, a news and how-to website that shares business knowledge and rankings, has ranked us among other top AI companies, attesting to our quality service. Likewise, the portfolio-focused Visual Objects website now showcases examples of our work, supporting Futran Solutions in backing us and other quality creative design and development agencies on the platform.

We very much appreciate these features of our services, strategies, and skills, and our team at Futran welcomes you to contact us with any questions or if you are interested in exploring future partnerships with us. We look forward to hearing from you soon!

The New AI Machines on the Block: Is the Unicorn Turning Into a Behemoth?

Artificially intelligent or AI machines hit our imagination way before reality. Consider the Golem of Prague: a magically animated, mud-bodied robot with little to no imagination but insurmountable damage prowess. His character was written in the 1600’s – roughly 200 years before Frankenstein’s infamous monster. Of course, modern pages of robot-lore are filled with a laundry list of malevolent AI-powered machines ready to break out of 3D screens at movie theaters. Our imagination has even shaped AIs like Ultron and Skynet ready to threaten human extinction.

However, after all that hype and fear-mongering, what we really bring home is a mild-mannered AI-powered device playing songs and booking cabs with voice commands. You could term that split the difference between bestselling pop-culture content and ruthless consumerism.

We use the intelligence of AI machines like Google Assistant and Alexa to our heart’s content. After all, there’s the fear of missing out if not genuine use for such technology. But then, there’s the concern over privacy. It’s a just shadowy feeling of invasion though – like when you acknowledge that you might have left the front door open but are too lazy to get off the bed, so you trade off your sleep with what could be a potential disaster.

The industry is another dimension of AI in itself. Businesses continue to leverage AI and improve upon just about everything from chat support to workflow to brand intelligence. Aberdeen research indicates that one in every two organizations is leveraging artificial intelligence in some form or the other.

The Complexity of AI in Business

As we speak, AI is playing songs at our homes, gobbling up a hundred Excel sheets in seconds at the workplace and scaring us to the hilt in the movies. Effectively, AI participates in our lives all through the week – and on weekends, too. That’s smart to the point it’s scary.

Nevertheless, if you run an enterprise, you cannot possibly do without AI. But as is the case with every new technology, adopting AI into business can be trickier than it seems. You cannot just turn up at your technology provider’s and ask for an all-business-pervasive AI package. Businesses are feeling sufficiently roughed up even when it comes to implementing AI solutions to select verticals of operation.

Perhaps the most iconic hurdle to implement AI in business is the level of expectations of users. The best models of AI technology (Alexa and Google Assistant) are both affordable and accessible. This means regular folks all around the world now have hands-on experience of Artificial Intelligence making their lives easier and more entertaining. To wit, if your product is based on or makes use of any form or manifestation of AI, the experience has to be every bit as neat as Amazon, Google, or Facebook.

Concerns Over Privacy & Additional Regulations

Notwithstanding the gamut of applications and overwhelming contemporary relevance of AI, the technology is not free from concerns. So far, the outstanding concern over AI has been over privacy. Lately, there has been news of Alexa storing recorded conversations and Facebook displaying ads based on regular conversations between individuals. Such vaulting ambitions on the part of tech companies have aggravated the ‘AI-trumps-privacy’ stance of many consumers.

Plus, you have to consider something called the Turing Test. Wikipedia defines the Turing Test as

…the test of a machine’s ability to exhibit intelligent behavior equivalent to or indistinguishable from, that of a human.

The test itself was developed by a gentleman named Alan Turing in 1950. 68 years later, in 2018, we got to see something extraordinary at the Google IO – Google Duplex. Check out this clip:

Case in Point: Google Duplex

What we see in the clip above is either amazing or bone-chilling, depending on the way you look at it. While most tech enthusiasts rallied solidly behind Google and their technology (and how dumb they made Siri look), there were some that spotted an element of cheating in not immediately letting the respondent know that they were speaking to an AI assistant and not an actual human being.

To be honest, we already have AI chat assistants pretending to be humans and we can’t tell which is what. It’s just that the level of colloquial and sentential nuance with the ‘mm-hmm’s and ‘uh’s that the Duplex demonstrates at once injects a bunch of frightening realizations. If I recall this correctly, the only relevant examples of such trained AIs are Jarvis and Friday from the Marvel movies. That’s perhaps only one of the realizations that have been sending a chill down spines. And this value of shock will inadvertently play out every time we realize and materialize technologies from Sci-Fi movies.

The big question is about the necessity of something like Google Duplex. We understand the bit about the top brass of Silicon Valley decision-makers, who, in all probability, have shaped the theory of the Duplex. But is the average Google customer really that busy? Something tells me that technologies like Duplex are less about the ‘busi-ness’ of people and tell more of a story about their stark laziness.

Monetizing AI Machines: Cute or Cunning?

Cashing out on public laziness is not really close to being a danger – that’s just good enterprise. The real game where the plot gets murkier (and dangerous) is this: (how) does Google plan on monetizing a technology like Duplex?

When you come to think of it, the same technology that books an appointment for a customer at a hair salon can also respond to the customer’s call on behalf of the salon. Add one value to the other and the receptionist could summarily be forced into hunting for an alternative career – in a market with fewer jobs for humans anyway.

Be that as it may, there’s no doubting that this is a remarkable point (somewhere close to the crest?) in the historical revolution called Artificial Intelligence. Businesses will adopt AI because of its manifold benefits, which, at least on face value, outweigh the concerns. Artificial Intelligence will help companies reduce costs, make decisions with greater certitude, cut down on ‘human errors’ and hustle through process speeds to deliver a real winning strategy.

Trend Picking Intelligence

AI Machines and systems play a big collective role in predicting customer trends. As these trends are fragmented into categories and the categories subsequently analyzed, innovations will rise out of nowhere.

We will witness rather sudden products and platforms, many from unsuspecting market players. Moreover, there’s always the blessing of artificially intelligent customer service interfaces and bots that eliminate the inefficiency and time lag of the ‘the-team’s-getting-used-to-it’ phase. Aberdeen research indicates that businesses that use AI machines save significant IT costs and serve customers faster.

The irony with Artificial Intelligence in business is this: the line was drawn way before we discovered any scope for debate on the technology. Whether we like it or not, this is what the future looks like. Businesses that avoid Artificial Intelligence today will suffer the same fate as businesses that avoided computers back in the day. Put plainly, only fools would miss out.

AI, Machines & the Future of Business

No one’s asking anyone to overlook a definitive gamechanger like artificial intelligence. But organizations must also weigh in, what I like to call from here on, the Cost-to-Human (or CTH) factor of it. By all means, go for it if the consequences are a) irrevocable but small or b) substantial but revocable. However, if the underlying cost of leveraging AI machines in business is both grave and irrevocable, step back and find an alternative (not necessary an alternative technology though). Now that we live in Industry 4.0, it must be the collective responsibility of us all to ensure human well-being before anything else. Jyoti Vazirani, CEO of Futran Solutions has previously written elaborately about the conflict between artificial and natural intelligence.

With that, let’s go back to the question I started this piece with. In all likelihood, the golden unicorn called AI is turning into an all-pervading, oversized behemoth. But not all giants torture and maim and kill. That’s what our collective psychology would surmise since the tale David and Goliath was written. However, recent literary evidence shows us that the opposite could be just as true (think Hodor and Wun Wun from GoT).

My point is AI could go either the Goliath way or the Hodor way. What’s certain is that it will go one day (just like Goliath and Hodor). The thing that really matters is how we treat it while it stays. At the end of it all, history will remember us for the way we treated humans when we had a set of options to choose from.

Our stance

At Futran Solutions, we offer solutions in RPA and Artificial Intelligence. While respecting automation, Futran Solutions also participates in re-training of the employees who may lose their jobs to AI machines and systems.

Futran Solutions supports robotic process automation and artificial intelligence. We are a pro-technology company. And we believe that if a technology deserves to go viral, we must do our part in making it viral. We provide a range of RPA and AI solutions to industries across the board. Adjacently, we run a series of training programs to aid the displaced workforce.

Drop us a line to know how we can help you with RPA consulting and project implementation.  

Krishna Vemuri is the co-founder of Futran Solutions and the CEO of the up and coming tech startup Onata. He writes on technology industry dynamics and the rather eclectic tantrums of his husky, Loki.